Your privacy matters to us. This Privacy Policy explains what personal data ePay88 collects, how we use and protect it, who we share it with, and what rights you hold as a data subject. We encourage you to read this document carefully before using our platform.
Before you read the full policy, here are the six foundational data commitments that every ePay88 player can hold us to — no legal jargon, just plain English.
ePay88 does not sell, rent, or trade your personal information to third-party marketers or advertisers. Your data is used solely to operate and improve your experience on our platform — nothing more.
All data transmitted between your device and thePay88 platform is encrypted using industry-standard256-bit SSL/TLS technology. Your personal and financial information is protected at every step.
We collect only the personal data that is strictly necessary to operate your account, comply with legal obligations, and provide you with a safe and personalised gaming experience on ePay88.
You have the right to access, correct, and request deletion of your personal data held by ePay88. We honour all legitimate data subject requests within the timeframes specified in this Policy and applicable law.
You will not receive marketing communications from ePay88 unless you have explicitly opted in. You can withdraw your consent to marketing at any time by contacting our support team or adjusting your account preferences.
ePay88's data handling practices are designed with Malaysian users in mind, taking into account applicable data protection obligations. Your data is not transferred to unprotected jurisdictions without appropriate safeguards in place.
This Privacy Policy ("Policy") issued by ePay88 ("Company", "Platformwe", "us", "our") and applies to all personal data processed in connection with your use of the ePay88 online gaming and sports betting platform accessible at epay88.cam and all associated mobile applications and services (collectively, the "Services").
ePay88 is committed to protecting the privacy and personal data of all registered players and website visitors, with particular regard to the needs of our Malaysian user base. This Policy explains, in clear and accessible language, how we collect, use, store, disclose, and protect your personal data, and what rights you have in relation to that data.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, each of which forms part of the contractual framework governing your use of ePay88.
For the purposes of this Privacy Policy, the following terms have the meanings ascribed to them below:
ePay88 collects the following categories of personal data in connection with the operation of its Services:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number, nationality | Account registration, KYC verification, age confirmation |
| Contact Data | Email address, mobile number, residential address (city, postcode) | Account communication, support, promotional notifications (if opted in) |
| Financial Data | E-wallet identifiers (Touch 'n Go, Boost, GrabPay), bank account details (Maybank, CIMB, Public Bank), transaction history | Deposit processing, withdrawal verification, AML compliance |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Platform security, fraud detection, technical support |
| Usage Data | Game history, betting activity, session duration, pages visited on the platform | Personalisation, responsible gambling monitoring, platform improvement |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Dispute resolution, service improvement, legal compliance |
ePay88 collects personal data through the following channels:
ePay88 processes your personal data for the following specific purposes:
ePay88 processes your personal data on the following legal bases:
ePay88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection obligations:
We share necessary financial data with Malaysian payment processors including those supporting Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, and Public Bank, solely for the purpose of processing your deposits and withdrawals.
We engage third-party KYC and AML service providers to verify your identity and conduct legally required screening. These providers process only the minimum data necessary for verification purposes under strict confidentiality obligations.
Licensed game studio partners who supply casino games and sports betting services to the ePay88 platform may receive limited technical data required for game delivery and performance monitoring. No personally identifiable information beyond session identifiers is shared for this purpose.
ePay88 may be required to disclose personal data to regulatory authorities, law enforcement agencies, or courts of competent jurisdiction where legally required to do so. Any such disclosure will be limited to the minimum required by law.
ePay88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in manner that prevents re-identification.
ePay88 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
The ePay88 platform uses cookies and similar tracking technologies to enhance your experience, maintain platform functionality, and collect analytical data. The following categories of cookies are used:
These cookies are essential for the ePay88 platform to function correctly, including maintaining your login session, enabling secure transactions, and preventing fraudulent activity. These cookies cannot be disabled.
These cookies collect anonymised information about how you interact with the ePay88 platform, including pages visited and features used. This data helps us identify areas for improvement and optimise the player experience. These cookies may be disabled without affecting core platform functionality.
These cookies remember your preferences, such as language settings and display options, to provide a more personalised experience on ePay88. Disabling these cookies may reduce platform personalisation.
You may manage your cookie preferences through your browser settings. Note that disabling certain cookies may impact the availability of somePay88 platform features.
As a data subject, you hold the following rights in relation to your personal data processed by ePay88. To exercise any of these rights, please contact us at [email protected].
Request a copy of the personal data ePay88 holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of personal data where no longer necessary, subject to legal retention obligations.
Request restriction of processing in certain defined circumstances.
Receive your personal data in a structured, machine-readable format where technically feasible.
Object to processing based on legitimate interests or for direct marketing purposes.
ePay88 will respond to all verified data subject requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further sixty (60) days, with prior written notice to you.
The ePay88 platform is strictly restricted to individuals aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete such data and close the associated account.
Parents and guardians who have reason to believe that a minor has registered on ePay88 are encouraged to contact us immediately at [email protected] so that we may investigate and take appropriate action without delay.
In the course of operating the ePay88 platform, your personal data may be transferred to and processed in jurisdictions outside Malaysia, including where our technology infrastructure providers or game content partners are located.
Where such transfers occur, ePay88 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses requiring the recipient to maintain data protection standards no less stringent than those applied byePay88 in Malaysia. ePay88 will not transfer your personal data to any jurisdiction that does not provide an adequate level of data protection without implementing such contractual safeguards.
ePay88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform operations. Material changes to this Policy will be communicated to registered players via email and/or a prominent notice on the ePay88 platform prior to the changes taking effect.
Your continued use of the ePay88 platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. The version number and effective date at the top of this Policy indicate the most current version.
For any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by ePay88, please contact our support team using the details below. All privacy-related requests should be submitted in writing to ensure proper handling, documentation, and timely response.
For general platform support, responsible gambling assistance, or account-related queries, our 24/7 live chat team is available directly on the ePay88 platform. For further legal information, please refer to our Terms & Conditions.
ePay88 is built on transparency and trust. If you have any questions about how we handle your data, our support team is available around the clock. We're here to help — and we're proud of the standard we hold ourselves to.
🔞 ePay88 is strictly for players aged 21 and above. | Responsible Gambling Tools | Terms & Conditions